What is the NaturSoft™ resin?
The NaturSoft™ product offers a compelling solution to
the problems associated with mineral hardness versus a salt
based water softener. Its media granules feature a very high
surface that is hydrophilic in nature. The surface is
composed of a deliberately identical growth form, or growth
habit of calcium carbonate crystals. Given the right
conditions, these crystals draw dissolved minerals out of
solution and use those building blocks to continue to grow
in same pattern and direction unless environmental factors
compel a change.
The scientific literature suggests that there are some
360 distinctive growth habits of calcium carbonate crystals
that have been identified and described. Calcite, aragonite
and vaterite are the most common forms. The different growth
habits are believed to largely be the result of
environmental factors like temperature, pressure, magnetic
fields and contaminants which are ions other than calcium or
carbonate that disrupt the previously established pattern.
In absence of outside influences, a crystal will continue to
grow according to the pattern established at the onset.
NASA has conducted experiments for years now where the
agency grew crystals of common substances in the weightless
environment of space – with stunning results!
How does the NaturSoft™ resin soften my water?
The NaturSoft™ media is a catalyst with calcium
carbonate crystals on its surface which grow at a rate
determined by the saturation levels of calcium and magnesium
carbonate in the water. As the crystals grow and extend
further and further from the surface of the bead crystal
fragments get broken off and are carried away by the water
flow serving as seed crystals for further crystal formation
downstream in the plumbing system. The NaturSoft™ media
works as catalyst only, not as a filtration media.
Therefore, the material is not sacrificial and does not
require regeneration in order to function.
Optical microscope view of NaturSoft™ resin
showing crystal formation at a 1000X magnification
How is this different from a salt-based softener?
Traditional Salt-Based systems use a process of softening
called Ion Exchange. The ion exchange resin beds are made up
of tiny spherically shaped beads through which the raw water
passes. The surface of these beads features sites bearing a
negative electric charge. Based on the principle of
opposites attracting, these sites are occupied by sodium (or
potassium) ions in new or freshly regenerated resin. Sodium
(or potassium) ions have a valence, or electrical charge of
[+] plus one. In the softening process the raw water
containing calcium and magnesium ions passes through a bed
of these beads. Calcium and magnesium ions have a valence of
[++] and are strongly attracted to the negatively charged
areas of the resin bead. In effect, they "bump
off" the sodium ions and take their place on the
surface of the resin bead. As a result, the sodium is
released into the softened water. Every calcium or magnesium
ion is "exchanged" for two sodium ions. After a
period of time, the resin will exhaust, i.e. all the
available sodium has been exchanged for calcium and
magnesium. In other words, the resin has lost its ability to
remove further calcium and magnesium ions from the water; it
needs to be regenerated in order to function again. During
this process Sodium from the salt brine mixture (water and
salt or potassium) from the softeners salt tank is drawn
through the resin bed. The high concentration causes the
resin beads to release the healthful minerals calcium and
magnesium; they are discarded with the backwash water. The
electrically charged sites on the resin are once again
occupied by sodium ions, and the whole process starts all
Why use a salt system and are you saying
salt-based systems do not work?
Salt-Based systems do work. In fact salt-based ion
exchange systems have been around for just over a century
and is still the most widely used method of water softening.
Indeed, for some types of contaminants like arsenic or
nitrates ion exchange is one of the preferred methods of
removing those from the water.
Why go salt free?
When people make the decision to buy equipment to deal
with water hardness, they do so because they want to deal
with the SYMPTOMS caused by hardness, i.e. scale, corrosion
and housekeeping issues. Mineral hardness is a coin with two
sides: the healthful nutrition that the minerals provide on
one side, the problems that are the symptoms of hard water
in a home on the other. Nobody buys a softener because they
want the minerals removed; people buy them because removing
the minerals is a way of eliminating the symptoms of
hardness (Just like the guillotine is an effective way of
getting rid of a headache). Natursoft offers an alternative:
reducing or eliminating the symptoms of hardness while
keeping the minerals in the water.
Some people are on sodium restricted diets and cannot
have any level of sodium in their water. Another reason
people will not go salt-based is their local city has banned
salt-based systems. This is limited to a small number of
cities in CA and TX but may expand.
The #1 reason to go salt-free is that it is
environmentally friendly and it is far less maintenance. The
NaturSoft™ system allows you to isolate the minerals in
your water to help prevent scale from building up. The added
benefits of this is that existing scale can now be removed,
as the water is now more soluble. With the minerals isolated
from the water, soaps will work better and you will see
softer feeling water, just like a traditional system,
without using salt. Now that you are not using salt you are
saving money, going Green
and saving you frustration down the road.
Why does the NaturSoft™ system not backwash
like Salt-Based Systems?
Since NaturSoft™ is chemical free, no electronic head
is needed. Backwashing is done with ion exchange systems
because the resin can only treat a limited number of gallons
of water before it is "exhausted" and ceases to
work. The regeneration process involving backwash and a
rinse with salt brine is necessary to have to softener
continue to work.
The NaturSoft™ media works as catalyst. It does not
require regeneration in order to work.
NaturSoft™ systems use an upflow design. This means
water goes down a tube in the center and back up through the
media. This allows us to use a simple in/out head. There is
no electronic head to worry about it breaking down after
5-10 years and having to call a tech to replace it.
How do I know the system is working if the
minerals are not removed?
NaturSoft™ creates crystals out of the excess dissolved
minerals that would otherwise be causing scale deposits in
the plumbing system.
The other method will be to observe heating equipment and
appliances already covered with scale. After installing the
NaturSoft™ System in a few days you can observe that the
white scale starts to disappear step by step and then no new
scale appears. Our customers observed their coffee machines
and appliances start to clean up from years of scale build
up. You immediately can use 50% less soap and get a better
wash. Your hair feels cleaner and feels softer.
The NaturSoft™ Salt-Free Water Softener/Conditioner
water will tend to sheet. If water is left to dry on any
surface it will leave something behind, this is true with
the Pelican™ System and Traditional Salt-Based Water
Softeners. These spots will simply wipe off versus untreated
water where more work and special products may have to be
used. Those who are replacing a salt softener must be told
that there will be fewer suds with The NaturSoft™
Salt-Free Water Softener/Conditioner. The sodium content of
salt softened water causes more suds. This is particularly
true with some of the biodegradable laundry detergents. You
should not use more soap to get more suds. Clothes will get
clean without the excess soap and suds and rinse out and dry
easier. The same with your dishwasher - use the appliance
properly and with less powdered detergent. The taste of the
water will not be affected because there are no chemicals
being added to the water (Sodium).
When showering, the NaturSoft™ Salt-Free Water
Softener/Conditioner water rinses off quickly and cleanly
leaving your skin feeling squeaky-clean (doesn’t feel like
there is still soap left on your skin). The NaturSoft™
Salt-Free Water Softener/Conditioner makes the water easier
to clean up, just like a traditional salt based water
softener. A dishwasher still needs to be used properly,
toilets need to be cleaned, and surfaces need to be wiped
off. It is recommended that phosphate-free soaps be used.
The NaturSoft™ Salt-Free Water Softener/Conditioner will
prevent new scale and corrosion in pipes, and will de-scale
existing pipes and fixtures. Older water heaters should be
drained to remove scale and sediment after the initial
installation. Water heaters will work more efficiently, and
a savings on fuel and/or electricity will result. After
de-scaling water heaters, they should be drained at least
once a year. Water heater manufacturers recommend this
procedure as preventive maintenance.